Return & Refund Rule

  • You can contact our Customer Service through in app/web, chat or +244 933 888 888, to check if it is possible to cancel your order at that given time. Please make sure to cancel order within 10 min of your order to avoid service charge.
  • If customer dissatisfied with the products delivered, he can register a complaint within 48 hours for non-perishable items and 24 hours for perishable items. Our customer support team will get in touch with him to resolve this issue.
  • You can schedule an order from 2 days ahead of the current day. You can also reschedule your order as per your convenience basis the slots available.
  • You can use the “Contact Us” section on the app/web. Our customer care executives are always happy to help.
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