Return & Refund Rule

  • You can contact our Customer Service through in app/web, chat or +244 933 888 888, to check if it is possible to cancel your order at that given time. Please make sure to cancel order within 5 min of your order to avoid service charge.
  • If customer dissatisfied with the products delivered, he can register a complaint within 48 hours for non-perishable items and 24 hours for perishable items. Our customer support team will get in touch with him to resolve this issue.
  • You can schedule an order from 5 days ahead of the current day. You can also reschedule your order as per your convenience basis the slots available.
  • You can use the “Contact Us” section on the app/web. Our customer care executives are always happy to help.
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